Privacy Policy
Last updated: April 2026
ViralMesh (we, us, our) respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you have over your data when you use viralmesh.app, social.viralmesh.app, api.viralmesh.app, and related services.
1. Information We Collect
We collect information you provide directly (name, email, billing address, payment identifiers, Telegram channel IDs, content you publish through the service) and information collected automatically (IP address, device and browser metadata, usage logs, analytics events, and cookies). When you connect third-party accounts such as YouTube, Facebook, or Instagram, we receive the specific data those platforms authorize us to access through their official APIs.
2. How We Use Your Information
We use your information to operate and improve the service, deliver paid promotion campaigns, publish your content to Telegram channels, process payments, provide customer support, send service-related notifications, detect fraud and abuse, and comply with our legal obligations. We do not sell your personal data to third parties.
3. Cookies and Tracking
We use strictly necessary cookies to keep you signed in and preserve your preferences, and analytics cookies to understand how people use the site so we can make it better. You can disable non-essential cookies in your browser settings. We do not use cross-site advertising trackers.
4. Data Sharing and Third Parties
We share data with trusted service providers that help us run the platform: cloud hosting (Google Cloud), payment processors (Razorpay), email delivery, error monitoring, and analytics. Each provider is contractually bound to protect your data and use it only for the purposes we define. We also disclose information when required by law, court order, or to protect the rights, property, or safety of ViralMesh, our users, or the public.
5. Data Retention
We retain your account data for as long as your account is active and for a reasonable period afterward to comply with legal, accounting, or reporting requirements. You can request deletion of your account and personal data at any time by emailing support@viralmesh.app.
6. Security
We use industry-standard encryption in transit and at rest, restricted access controls, and routine security reviews to protect your data. No system is perfectly secure, but we take reasonable measures to reduce the risk of unauthorized access, loss, or disclosure.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, export, restrict processing of, or delete your personal data, and to object to certain processing. Residents of the European Economic Area and the United Kingdom have rights under the GDPR. Residents of India have rights under the Digital Personal Data Protection Act. To exercise any of these rights, email support@viralmesh.app and we will respond within the timeframe required by law.
8. Children's Privacy
ViralMesh is not intended for children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the date at the top of the page and, for material changes, notify you by email or via a notice on the platform. Your continued use of the service after changes take effect means you accept the updated policy.
10. Contact
If you have any questions about this Privacy Policy or our data practices, email us at support@viralmesh.app.